Securus Technologies Implements Telecommunications Safety Model

Richard A. Smith, CEO of Securus Technologies was one of the first inmate calling executives to implement a safety telecommunications plan. He believes crime prevention goes beyond incarceration and is an effort put forth by their customers, inmates, law enforcement, and family members of inmates. In fact, as a government network regulation provider, Securus used their technology as the first strategy against crime prevention. They decided to use their surveillance, monitoring, and telecommunication used to regulate other networks in an effort to prevent crime. To date, Securus Technologies has been responsible for preventing many inmate telecommunication crimes before they happen.


Crime Prevention Model


– stop illegal cellphone use

– stop inmate gambling

– eliminate contraband

– provide additional facility monitoring

– eliminate telecommunication crimes

– and more…


Securus Technologies wants their customers to stay connected to their love ones over a secure network. Get the minutes allotted under your contract agreement with website encryption to protect your financial information. PRN News says, Securus Technologies leads the industry as one of the largest inmate communication providers in the industry. Their rates are chosen over competitor networks 5 to 1.


Securus Technologies Features


Award Winners


Securus are the recent recipients of the prestigious Gold Stevie Awards for their high level of customer service excellence. A panel of over 12 local honorary judges chose their network to receive the award. Smith says, Securus remains committed to a high level of customer service.


Advanced Pay Features


Get advanced pay features from Securus and have the minutes you need on your phone when you need it. Customers no longer have to locate an authorized agent to complete their inmate calls.


You’re invited to visit the Securus Technologies network for affordable features and services today.


Securus Technologies Cracking Down on Drugs in Jail

Me and my fellow corrections officers work tirelessly each day to ensure the safety of every person in our prison. If one inmate can bring drugs into the jail, he can basically sell it to dozens or more, and then we have gone from a dangerous to deadly situation in the blink of an eye. We are already outnumbered by these inmates, and adding drugs into that mix only makes it that much more challenging to maintain order in a hostile environment.


To try and keep the problem from getting out of hand, me and my fellow officers work hard in the visitor center to maintain that no one gets anything to the inmates. We monitor interaction and do searches of everyone that comes into that area of the prison. We send a team of officers to different cells during the day to try and locate any drugs that may have gotten by our team searches. Even working at this each day, the flow of drugs seems to just continue as it always has. Once Securus Technologies installed our call monitoring system, we felt like we had a team working with us to clean up our facility.


The team at Securus Technologies all work towards the single objective of making the world a safe place for everyone to live. Knowing this monitoring system is already in over two thousand jails, we felt like we had a strong connection with their team and could really put a dent in the flow of drugs. Once we made use of the LBS software, it would pick up unique chatter from the inmates regarding who was in possession of drugs, how they got the drugs, and where they were hiding drugs in our jail. Each alert gave us the ability to tighten things down and stop the flow of these drugs.


Catching Dangerous Fugitives with the Help of Securus Technologies

When there is a dangerous fugitive on the lose, me and my team of officers have all the resources we need to try and get this suspect back into custody. The biggest issue we have is that every hour they remain on the run, they could be putting innocent lives in danger. Even with reward money being offered, we were having trouble getting any leads in our search for a very dangerous drug dealer.


This suspect was considered armed and very dangerous, and already made it clear that officers were going to be in for a shootout if they tried to bring him back to jail. This is the type of suspect you have to be careful with because they will do anything possible to avoid capture. If we were going to bring this suspect in without risking other lives, we had to do it in a way that he would not see coming.


On a recent visit to the jail, a corrections officer told me about all the success they were having removing drugs from the jail with the new Securus Technologies inmate call system. I got to thinking that if the call system could identify any chatter at all about our suspect, I might be able to tighten the noose around his neck without him realizing. Sure enough, a relative of the suspect who was in the jail was talking about how his family was almost busted harboring a fugitive. These inmates love to talk, and his comments pointed us to exactly where the suspect was held up all these weeks.


At five in the morning, we burst into the suspects hideout and caught him while he was still sleeping in bed. By the time he realized what happened, he was on his way to be reunited with his cousin in our jail.