Securus Technologies is one of the most famous and well-respected technology companies in the field of public, crime prevention, and prison telecommunication field. The company has helped in transforming the incarceration experience from what it was a couple of decades ago by innovative and cutting-edge technology. Many of the services it provides today to the inmates were unimaginable a few years ago. The company launches a new product or service once a week on average, and it only reflects the kind of emphasis it puts on research and development. Over the years, Securus Technologies has invested millions in research and development, and the fact that it has 600 patents on its name, only proves its commitment towards innovation.

 

Securus Technologies is proud of its products and services and committed to quality customer service. It recently also bagged Gold Stevie Awards for the best sales and customer service. The fact that it won the award after beating over 2,300 other competitors from across the globe only showcases the core strength of the firm and its commitment towards its 1,200,000 customers it serves currently. The products and services of Securus Technologies are also used by over 3,450 law enforcement agencies.

 

In a recent press release, the company published excerpts of the letters it receives from the customers each day. In the excerpts released, customers have talked about how the services of Securus Technologies help with crime prevention and how it helps inmates stay connected to their families outside.

 

As a customer myself for the last several years, I can say that Securus is one of the most customer-oriented companies in the field of prison telecommunication. They provide affordable service and a highly responsive customer service, which helps the customers get complete value for their money. In the press release, they also asked the investors and clients to visit their technology center in Dallas, Texas to witness its extensive infrastructure.